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iPhone and iPad Application for IP Video Security

Exacq Technologies, the developer of IP Video Software that offers very high quality and relatively cost effective solutions, has released their iPhone and iPad application. It is an example of the attention to usability and quality development that is characteristic through out their solutions and the reason why we prefer them in many IP video security applications.

You can download the “lite” version for free and the full version for $50 through the iPhone/iPad Apps Store.



We typically utilize this solutions commercial security however we do have residential customers that have adopted it as well. For more information please give us a call or visit the video security page of our website.

 

Posted on August 1, 2010
Tags: Video Surveillance - CCTV, Commercial Security, Retail Security


Urban Alarm Office Moves to Park Center

Urban Alarm is excited to announce we have moved our administrative offices to the Josephine Butler Parks Center in Mt. Pleasant. Located at 2437 15th St. NW, the Parks Center is centrally located in Mt. Pleasant and buttressed against beautiful Meridian Hill Park.

You can look forward to Urban Alarm's new Community Safety Seminars and other community events at this location, which will begin during the summer. Be sure to check our blog and email newsletter for upcoming events.

One of Urban Alarm's key community partners, Washington Parks and People, also calls the Josephine Butler Parks Center home. Over the past year, Urban Alarm has partnered with Washington Parks and People on multiple neighborhood and community security projects and is thrilled to be able to continue to this work at our new location.

Please note that even though our offices have changed, our mailing address has not; you may continue to send all mail to 5505 Connecticut Avenue NW, #306, Washington DC 20015.

Posted on March 30, 2010
Tags: Security Resources, Residential Security, News and Announcements, Community Security


The Premier 2010 Class of Security Guards

Urban Alarm would like to introduce its first 2010 class of Urban Alarm Security Guards. These 15 guards will be representing Urban Alarm as Security Officers, or SOs, at DC Public Schools.

Urban Alarm is one of four companies providing licensed Security Guard services for DC Public Schools throughout the District. You can see our guards working during the school day, during Aftercare programs before and after school, and at sporting and other special events. The majority of Urban Alarm's Security Guards are DC residents, and some even attended the DC public schools they now patrol and protect.

Our guards have passed rigorous background checks and licensing procedures, undergone extensive training both in the classroom and on school sites and have a commitment to their communities and to the schools they serve. Urban Alarm is very pleased to be able to branch out into this area of the security business and interact with the community more directly in our public schools.

Our next group of 18 officers will start in the schools in March. Keep an eye out for the Urban Alarm shoulder patch during pickup and drop-off in DC Schools.

Posted on February 26, 2010
Tags: Community Security, News and Announcements


Social Media in Blizzard 2010

DC's blizzard of 2010 has highlighted the main-streaming of social media as an emergency communication tool. In our house in AU Park the battery operated emergiency radio was no where in sight despite the 30 hour power outage. Replacing it were two iPhones and twitter feeds. While twitter has generally been a vehicle for the masses, we followed a number of government and infrasturecture authroities who kept us informed on a minute by minute basis.

Not only were the feeds informative but also two-way. While I got solid busy signals trying to notify PEPCO of a downed line behind our house a twitter message to DDOT was met with a quick response:


The dialog with DDOTDC was extensive with residents tweeting information on problem areas, pictures of unplowed streets, and DDOTDC acknowledging resident concern passing information to and from the DDOT snow response command center. Other District agencies provided excellent information on bus routes, school closing, and more.

The tweeting was also valuable on a smaller scale. Broad Branch Market twittered hourly updated on the status of the store and availability of high-demand blizzard items (e.g., milk and toilet paper). zBurger announced their $1 "snowburger" to the local inhabitants and got a tremendous response.

While the ability of officials to be so responsive on a one-to-one basis may be diluted as adoption and volume of messages increases there is no doubt that social media will serve an increasingly critical role in emergency and community communications.

We have created a list of twitteres we found particularly useful durring the snow emergiency. Check with stores you frequent in your neighborhood to see if they use social media. While you are at it be sure to follow Urban Alarm on twitter as well.

Posted on February 10, 2010
Tags: Security Resources, Community Security


The New Wave of Kick-in Burglaries: How to Protect Yourself

The Washington Post recently reported on an increase in a certain type of burglaries in the Takoma neighborhood of NW DC. The burglaries are more brazen than most and involve burglars announcing the crime and kicking open the front doors of homes while people are still inside.

This type of attack, in broad daylight, involves the greatest amount of risk because your family is unprotected and your greatest asset--the burglar's fear of being caught--is not important to this type of intruder.

Many longtime residents of this neighborhood, who experienced a similar series of attacks three years ago, have invested in metal front doors. Though this has been an effective countermeasure, residents could also consider revamping their security strategies:

1) Consider eliminating your alarm delay time (normally used to give you time to get to the keypad and disarm the alarm system) by using a key chain remote to disarm the system before you enter the home. By taking this precaution, your alarm siren will sound immediately and your alarm signal will be sent 30-45 seconds earlier, which is a substantial amount of time during an intrusion.

2) Switch to IP and/or SNAP Radio Monitoring. By utilizing Urban Alarm's IP or SNAP mesh radio network you will regain control of your land line during an alarm and your alarm signal will be received by the monitoring center in 1-2 seconds, instead of after the customary 15-45 seconds.

3) Install panic buttons in your upstairs bedroom and/or bathrooms. Aside from being able to send an alarm signal quickly the monitoring center will treat these signals as a higher priority dispatching the police immediately and bypassing the alarm verification call to the house.

4) Consider installing a video intercom system. This will take a picture of anyone who rings your doorbell and let you see and communicate with visitors without opening your door. Had the first vandalized house been outfitted with a video intercom system and the owners given the captured image to the police, the next two intrusions may have been prevented.

Though you cannot control an intruder's behavior, you can control how you react to it. For more information, give us a call.



Posted on December 8, 2009
Tags: News and Announcements, Residential Security, Alarm System Tips


Developing a Residential Security Strategy

Developing a Security Strategy


It is a widespread belief that home and business security is a passive endeavor; once you have your security system installed you're automatically protected. Two recent incidents in NW DC and Fairfax, VA, however, tell us otherwise. In NW DC a home was recently burglarized by way of a skylight and in Fairfax burglars gained access to a home by cutting the power lines and removing the security system's back-up battery.

Each of these incidents was not the first of its kind in the neighborhood. Several homes have been penetrated through skylights on the 1700 Block of S St NW in recent months. Likewise the Fairfax burglary, the 24th of it's kind since the beginning of May, seems to be the most recent in a series of robberies targeting affluent Indian-American families in the area.

So, what can you do to protect your home or business?

1) Install sensors at every susceptible entry point--not just doors and first floor windows. Many of the homes burglarized on S St. were outfitted with alarm systems, but none had sensors on their second-story skylights. You can also arrange for Urban Alarm to call you when the batteries on any of your sensors are low or if the sensors are malfunctioning and we will help you quickly repair the problem.

2) Arrange for Urban Alarm to alert you when there is a power outage in your neighborhood. If an intruder disables a power line or removes the battery from your alarm system, our Central Monitoring Station will register the incident as a general power outage. When Urban Alarm receives this signal we can call you to verify the power outage and make sure your alarm system hasn't been tampered with.

Overall, crime trends in the DC Metro area show that it's time to be more aggressive with business and home security. Urban Alarm will work with you to develop your personalized security strategy, call or email us to learn more.


Posted on November 22, 2009
Tags: Residential Security


Radio Monitoring with SNAP Technology

These days, many people have chosen to forego telephone land lines in their homes in favor of the simpler, cheaper cellular option. With this trend comes a shift in how we monitor security systems on those properties from the traditional land line to cell phones and radio networks. Although Urban Alarm can monitor your alarm system using cell phone technology, it often requires that you replace your alarm panel.

Another option unique to Urban Alarm is SNAP(TM) radio monitoring. Urban Alarm offers the only FCC licensed radio monitoring network covering the NW DC area that will work with your existing alarm system to provide you with even better security than telephone-monitored systems.

With telephone-monitored systems, it can often take 30-50 seconds to send an alarm signal, but with Urban Alarm's SNAP radio monitoring system the signal is sent instantaneously. Also, with traditional telephone-monitored systems, when your alarm goes off the alarm panel seizes the line, which can interrupt your ability to make an outgoing call (e.g., 911). With SNAP radio monitoring you have complete use of your phone line at all times.

So how does it work? You do not need to replace your existing alarm system to take advantage of Urban Alarm's SNAP technology. Our technicians will simply install a SNAP transmitter at your home or business and you will be instantly connected to our mesh radio network. With SNAP radio monitoring, your alarm system will always be 'online' and ready to send a signal to our Central Monitoring Station. Whereas phone lines can be cut, seized or interrupted, your SNAP transmitter sends a repeater signal through its mesh network so that each alarm signal takes multiple pathways to the Central Monitoring Station, ensuring that your signal is transmitted effectively and as quickly as possible.

Posted on October 9, 2009
Tags: News and Announcements, Residential Security, Alarm System Tips, Retail Security


Manage Your Security Alarm System and Video on Your PDA

Urban Alarm has been installing Alarm.com managed security alarm systems for about five years. The service has evolved over the years regularly adding innovative  approaches to security alarm system management. Their most recent innovation are the iPhone and Blackberry Alarm.com applications. Alarm.com already offers a robust web dashboard to manage all aspects of your alarm system via a web browser. The new applications allow you to manage your systems anywhere from an iPhone or Blackberry PDA.

Some of the functionality supported by the applications include:
  • Arm and disarm remotely
  • View sensor status and recent activity
  • Watch live streaming video from their security cameras
  • View video clips recorded by their cameras
  • Access a complete, search-able system event history

Posted on September 7, 2009
Tags: Residential Security, Video Surveillance - CCTV, Retail Security


Security Camera Color Wraps

Security video cameras in retail or commercial businesses can be a fundamental part of security. Sometimes making security cameras being visible to workers and guests is a desirable deterrent but other times it mares the aesthetics of a carefully designed space. On a number of projects we have color matched the cameras to be the same color as the wall. This has a nice effect of blending the security cameras into the space minimizing their aesthetic impact.

Security is often a balance of invasiveness and effectiveness. Physical barriers, fire detection, intrusion detection, and surveillance cameras are always going to walk this line. Color marched security cameras are just one cost effective way to get at this issue. Cameras may be matched to any color, pattern, or image.

The photos show an example of the security camera without color matching (left) and with matching (right).

  

Posted on September 4, 2009
Tags: Video Surveillance - CCTV, Retail Security


Don't Answer Your Door for Strangers -- Maybe The Worst Thing to Do

Many people we speak with feel safest to not answer the door when a stranger comes knocking -- especially when home alone. This is repeated so often you might think it is conventional wisdom. However, it may be the most unsafe thing to do.

Many burglaries follow a similar pattern. Someone comes to the door and knocks. If the resident answers the burglar has a cover story: selling something, asking for donations, "my agent told me this house is on the market and I wanted to take a look", etc. If no one answers they may try the door to see if it is open. Or they may come back later to burglarize the house.

Having a security alarm system is important to alert the residents to an invasion. But the operation may be shut down if the resident makes it clear they are home. But better then coming to the door is the use of video intercom systems. Video intercom systems can deter crime by:

  1. Allowing you to answer the door, demonstrating the home is occupied, from a safe distance
  2. Asking the guest to leave without giving them any idea of who and how many people are in the home
  3. Demonstrating that the residents value security and have invested in systems to foil break-ins
  4. Capturing a photo of people coming to the front door when you are home or not

The last item is a valuable feature available for video intercom systems. The system records pictures of anyone who rings the bell. When you return home you can easily see a picture of anyone who came to the home while you were gone. And, if an attempted break-in does occur, you have a photo and valuable information for the police.

For more information on video intercom security systems give us a call. 
 

Posted on August 15, 2009
Tags: Residential Security, Video Surveillance - CCTV


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